When you’re ready to start planning your upcoming move to or from Calgary, AB or elsewhere in Canada it is a good idea to have a list of questions ready to ensure you are finding the best quality movers. Moving is expensive and stressful so having a strong, capable team at your site can help minimize the stress and turn the experience into a positive one. The questions below will kickstart the conversation and ensure you get the answers to pick the right mover.

Do you work for the mover or are you a broker?

Brokers can match customers with Calgary moving companies. But keep in mind that a broker can’t give you a binding estimate and a broker isn’t responsible for loss or damage.

Do you give binding quotes?

A mover may give a binding, or “not to exceed” quote upon reviewing your items in person. Brokers typically don’t give binding quotes. If a mover or a broker attempts to give you a binding quote over the phone, don’t accept it. Make sure your possessions are inspected in person.

Does my quote include extra charges?

If any of these issues below apply to your move, you may face additional charges:

• Stair charges
• Long carry charges
• Appliance charges
• Parking charges
• Storage charges
• Fuel charges
• Charges for awkward or extremely heavy items. Ask your movers if they have equipment to handle such items.

Will my items be transferred?

In long distance moves, your items may be transferred to another truck. This extra handling increases the chances of damages.

What forms of payment do you accept and on what terms?

Don’t hire movers if they only accept cash. Make sure you and your Calgary movers are in agreement on the amount due upon delivery versus the deposit amount, and whether your deposit is refundable.

What type of insurance is included in the moving quote? Can I get more insurance?

Basic coverage is 60 cents per pound but your moving company in Calgary may offer an upgrade. You can also work with third-party insurance providers to cover the move.

What is the process for damaged or broken items? Who’s responsible?

Make sure you understand what your Calgary moving company is responsible for in terms of broken items. Ask about the mover’s reimbursement policy.

Moving is a big decision and at Viktoria Professional Movers Calgary we pride ourselves in offering top notch customer service for all your moving needs. Contact us anytime with any questions or concerns you may have or to get a free estimate.

About our Company

Viktoria Professional Movers Calgary is a professional moving company operating out of Toronto, Vancouver and Calgary, providing high quality local and long distance moving services throughout Calgary AB and across Canada. Thanks to our country-wide network we are also able to service our clients’ long distance moving needs throughout Canada. By helping to educate our clients on topics that can help them plan and execute a successful move, we are fulfilling our directive of taking the stigma out of hiring professional residential movers in Calgary, and helping to make the moving process a stress free experience overall. To hear first-hand about our high quality moving services, please visit Homestars page where you can read reviews on our company submitted by many of our satisfied customers.

Call Viktoria Professional Movers Calgary: (587) 779-7729 or Toll Free: 1 ( 877) 399-1315 for a FREE Consultation in regards to your residential or office moving needs.